SCORE Certification Model
On the 4th of October 2011, FLO-CERT has implemented its new certification model SCORE for all new and existing Small Producer Organizations. As of 1st of April FLO-CERT also made SCORE available for Contract Production.
The main change is the distinction between Core and Development Compliance Criteria. The Generic Fairtrade Standard for Small Producer Organizations that was published on the 1st of May 2011 includes this distinction.
Your organization must comply with all Core Compliance Criteria at all times. For Development Compliance Criteria you must reach an average score of at least 3.0.
How does it work?
FLO-CERT has created 5 performance ranks for all compliance criteria. These ranks can help you to better understand what it takes to be in compliance with a compliance criterion. FLO-CERT uses these ranks to give you a score for your performance on the compliance criteria.
Core compliance criteria
For all Core Compliance Criteria, your organization must have a score of 3 or higher. If you score below 3.0, you will have a non-conformity for that Core criterion. As usual, you must then propose and implement corrective measures in order to reach a compliance level of at least 3.0.
Development compliance Criteria
For the Development Compliance Criteria FLO-CERT will calculate the average score (the sum of all scores for Development criteria, divided by the number of applicable Development Compliance Criteria).
- If the average score equals or is above 3.0, you are in compliance with the Development Criteria. No action regarding the Development Criteria is required from your side.
You receive your Development Criteria Result List (see annex 1 below) together with the 1st Evaluation Decision from your FLO-CERT Certification Analyst.
- If the result of the average calculation is below 3.0, you have a non-conformity for the Development Compliance Criteria. In the closing report you will find a non-conformity for “Development criteria equal or above 3.0” and the average score (e.g. 2.5) Together with the 1st Evaluation Decision, you receive the Development Criteria Result List which includes the individual score for each Development criterion.
Corrective measures and objective evidence
- You must propose Corrective Measures for all non-conformities with Core Compliance Criteria and for the non-conformity for the average score for the Development Compliance Criteria.
- In order to propose the corrective measures for the Development Criteria, you must use the Development Criteria Result List which is attached to your 1st Evaluation Decision as an excel file.
- The excel file includes all Development Compliance Criteria, the score for each one of them and the average SCORE for all Development Criteria together.
- You select those Development Criteria that you want to improve and indicate the targeted SCORE.
- The Development Criteria Result List with the targeted scores forms your corrective measure for the Development Criteria.
- You send the Development Criteria Result List back to FLO-CERT per email, together with the proposal for Corrective Measures for non-conformities with the Core Compliance Criteria.
- FLO-CERT inserts the required objective evidence in the Development Criteria Result List and attaches it to your Ecert webportal
- You upload all objective evidence for Core and Development Criteria in your Ecert webportal.
- After sending all Objective Evidence, your average SCORE must be at least 3.0. Otherwise your certificate will not get renewed.
- Development Criteria are only checked during Renewal Audits.
For any further information, do not hesitate to contact your certification contact at FLO-CERT via email or phone.